"Legal Operations Assistant"
Carolina Craft Legal (“CCL”) is in search of a Legal Operations Assistant to strengthen the firm’s foundation and enhance the client experience. CCL has a refined command of beverage alcohol law and a growing demand for its general practice technique. The ideal candidate will regard the client as the main event and prioritize competent, timely service above all else.
My question for now is this: If client (or customer) "primacy" were really the organizing principle for everything we do, isn't that in our interest, too? Doesn't that mean that the work is better, law firm staff and attorneys are pulling in the same direction, morale is good, we spend less time and money on marketing, we keep good clients and we attract new ones?
— Dan Hull, Rule 2: The Client is the Main Event, “12 Rules of Client Service”
Scope
Supervision of CCL’s daily operations
Lead and coordinate contact with CCL Clients, as directed
Observation, review, and improvement of CCL’s processes (e.g., billing, financial reports, engagement, project management and workflow)
Organization and support of client communications
Management of CCL’s calendar and meetings
Development and management of digital client profiles
Legal and administrative research, review, and tracking, as directed
Participation in CCL’s goal setting and strategic plans
Qualifications
Unassailable work ethic
Project management experience
Prior work in a law firm, finance, and/or other corporate environment
Adaptable to new technology and emerging software tools
Graphic design
Abilities to work independently and effectively handle multiple tasks at once
Keen organizational skills and an eye for detail
How to Apply
Send an email to michael@carolinacraftlegal.com containing:
Current Resume/CV
Brief Statement of Interest
Two (2) References